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About ICT South Africa

About ICT-South Africa?


ICT South Africa was founded with the objective of providing a specialized wholesale international courier service to the South African courier and freight forwarding community. ICT strives to provide a personalized service at all times and to put the needs of our customer's first. We believe that we can learn the most from our unhappiest customer and therefore we always remain close to our client base in order to continuously improve and learn. At ICT we acknowledge that things will go wrong in our industry, but we believe that the key is in how we handle these situations. We believe in an open and honest relationship and we therefore endeavour to always tell our clients the whole truth and nothing but the truth.

The Senior Management team has a collective courier industry experience in excess of 60 years and our Managing Director - Johann Joubert is involved in every aspect of the business. Johann Joubert served on the board of directors for SAEPA (South African Express Parcel Association).

Our ICT Head Office is strategically placed only 7.2km's from OR Tambo International in the heart of the East Rand, well known for its courier activity. This allows us latest possible close-out times with the International Airlines.

Information technology (IT) plays a key role in the development of ICT. Data is easily extracted from our IT system to allow clients the flexibility of analysing their costs with ICT. We are able to provide you with daily/weekly tracking reports on your shipments and we follow through on every single shipment until it is delivered. At ICT we embrace technology. Our clients are able to communicate with us via the social media platform Twitter by following us on @ICT_SA. We will respond to your Twitter queries and you are able to place collections via Twitter too.

 

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